Frequently Asked Questions

Who are Dinky Impressions?

Dinky Impressions is a family run business that was formed in 2009 by Lisa & David Lavelle after Lisa had given birth to triplets and decided she wanted a new career.

After lots of research and training Dinky Impressions was formed. Since Dinky Impressions was formed Lisa has actively developed the product range to ensure there are products available for all ocassions whether it be impressions of family members or pets.

What are our favourite products?

Even now Lisa's still wears the original products she produced that we her Large T-Bar bracelet and Small T-Bar necklace which she never takes off.

Lisa also cherishes her family tree necklace whcih is a feature piece of any stand, which has 3 generations of fingerprints on it which will become a family heirloom in years to come!

What warranty do Dinky Impressions offer?

All sterling silver jewellery comes with a 12 month manufacturers defect guarantee.  As charms are bespoke items made specifically for each customer these do not come with a guarantee, however should you have any problems with your product we will do everything we can to put things right as our reputation is very important to us.

Do products come gift boxed?

All products are supplied in either a Dinky Impressions Pouch or Jewellery Box depending on the product purchased.

How we can capture impressions?

We are able to take impressions in the following ways:

  • at any show or castings sessions published on our events page
  • customers can arrange to visit us in Southend-On-Sea, Essex
  • use one of our easy to use home kits to take the impressions
  • contact one of our local sales consultants
  • host a Dinky Impressions party if you have a group of friends who want to buy then we will come to your home or group and the host will also earn a discount!
  • alternatively phone us on 01702 910092 and we can advise the best way to order.  

How long will my order take?

Once impressions Dinky Impressions have been received or taken your Impressions your final product will be with you within 4 weeks.  We will send you tracking details when your product has shipped.

I want to buy a product as a present but dont know what to buy?

We are also pleased to be able to offer gift certificates / vouchers and mail order kits which make great presents for anyone.  To order call us on 01702 910092 and we will send you your bespoke gift.

Other than Keepsake Products do Dinky Impressions sell other products?

In addition to our keepsake products we are also an approved retailer for the following designer jewellery collections:

  • Fred Bennett Stainless Steel and Sterling Silver Mens Jewellery
  • Unique Jewelry Stainless Steel, Titanium and Tungsten for Men and Women
  • Inspirit Stainless Steel Jewellery for Men and Women
  • Harry Mason Earspirals TM
  • Earcharms TM
  • Ti2 Titanium Jewellery

Not all of these products are available to buy online but you can browse the product ranges by clicking on the product range above and you will be taken tothe images of the products available.

Alternatively you can call us on 01702 910092 and we will be happy to work out which item you were looking for and to supply